Category Archives: business value

Defining Business Value // #2 Customer Smile

Imagine that you want to make a new camera. And in the first release you will make 1,000 cameras and basically “give them away” — to key influences, etc. So, all of that work makes the customer smile. Imagine that the picture to the right is not of Scarlett Johansson. It’s just a girl, and […]

Value of Training (CSPO)

What’s Scrum training worth? I am about to lead a Certified Scrum Product Owner course. (2 days in NYC and a bit later in Saratoga Springs.) The question comes up: What is this course worth? I explain this in more detail in the course, but here’s the summary. In the course we talk about many […]

Defining Business Value // #1 Risk

I hear many people complain that it is hard to define Business Value, so they won’t do it. Or, they won’t try any harder to do it. That it is hard and always changing is true. That fact does not, though, give us sufficient reason not to work hard to get better. I won’t reiterate […]

Identify your multiple! What?!

Let’s discuss the last post from the skeptic’s point of view. Simon (the implementer) 1: “OK, I don’t want to get fired, but what’s this ‘multiple’ got to do with it?” The multiple is the relationship between the cost of the team and the NPV (net present value) of the benefits the team delivers. As […]

ACTION: Go identify your multiple. Now.

Two posts ago, I buried a key idea in a lengthy list. Here’s the gist. When the managers come around trying to figure out who to “re-engineer,” would it be helpful to be able to say, “Guys, the firm invested in our team about $1 million last year and got about $3 million back in […]

Should we invest in a better Product Owner?

I won’t bore you with the calculation, but if you assume that a better Product Owner can: increase the value of Product Backlog items (stories) in the ‘project’ by 20% on average identify the Pareto curve partially in the Product Backlog, so that an 85-33 rule applies And if we assume that the team costs […]

Business Value Engineering

Business Value Engineering? What is that? Well, we mean all the practices and work-methods around assuring that more and more Business Value is being delivered to the customer, and the firm satisfies all its constraints (e.g., good return to shareholders). This is based on a key Lean idea. We are trying to optimize the end-to-end flow of […]

Toward a general theory of business value

I presented yesterday at Agile 2008. Here is the link to the slide deck. I said more than is on the slide deck. Still, here it is. Two key ideas today. Business Value is about learning, as a team. BV is always changing (on many dimensions) and we learn, in part, to keep up with […]

The Nokia Test (5): A prioritized Product Backlog is essential

We started a series on The Nokia Test some time ago. This is the fifth explanatory post about the test. To find the others, search above (left), and here is the original post. The second item in the second section of The Nokia Test is this: There is a Product Backlog prioritized by Business Value […]

Your Business Case for Agile

My friends at Innovel have a blog entry titled “Build Your Business Case for Adopting Lean Agile.“ Take a look. As you try to get a revolutionary idea adopted, remember that you must always be selling the idea (see John Adams to the right). (Note: We didn’t have quite 50% of our countrymen agreeing, and […]